Access to Justice

Few individuals or professionals have reason to encounter the judicial system in the UK as often as a private-residential landlord running a letting portfolio.

Unlike the majority of industries where a consumer relationship exists, landlords and tenants unfortunate enough to become involved in a dispute have no option but to resort to law for settlement. As a result the smooth operation of the courts service is of the utmost importance to all involved in the PRS.

The current economic climate has increased the financial pressure on the judiciary, bringing into question its ability to operate effectively and efficiently for the benefit of all service users.

Although encounters with county courts are often commonplace for active portfolio landlords, the experience can be far from simple and rarely cost-effective.

The NLA works to ensure that government priorities reflect the importance of the courts service to the PRS and that they offer landlords consistent and positive experiences.