Landlords report good tenant relations as rental demand continues to rise

An overwhelming majority of landlords say they have a good relationship with their tenants, according to a survey* by the National Landlords Association (NLA).

It found 61 per cent of landlords have “very good” relations with their tenants, while a further 34 per cent describe their dealings as “good”.  Three per cent say their relationship is “adequate” while less than one per cent say it is “poor”.

The survey also found 36 per cent of landlords communicate with their tenants at least every month, while about four in ten have contact “when the need arises”. 

The survey comes off the back of a surge in demand for rental properties; it has been predicted that one in five households will rent privately before 2016**.

David Salusbury, NLA Chairman, commented:

“The NLA believes that the private rented sector will play an important part in helping to meet the demand for quality housing in the coming years. So it is pleasing to see that almost all landlords have a good relationship with their tenants and that both parties are content.

“The best way to ensure good relations between the tenant and landlord is to ensure the right tenant is selected for the property. The NLA advises that all landlords should meet with the prospective tenant, view the property together, discuss the tenancy agreement in detail and explain how and when the rent should be paid.

“Landlords can maintain this professional relationship by staying in touch with the tenant, and ensuring any repairs are carried out quickly.  It’s also important to do a background check on a prospective tenant to give landlords peace of mind. Tenant checks can help prevent fraud and any possible rent arrears.”

Visit www.landlords.org.uk/tenantcheck for more information on obtaining a tenant check.

Join the NLA, to take advantage of the on-going support and up-to-date information for landlords. Visit: www.landlords.org.uk/membership

-ENDS-

For further information, please contact:
Dane Svenson, Press Officer, NLA
0207 840 8925
dane.svenson@landlords.org.uk


NOTES TO EDITORS:

*662 NLA members were surveyed. The survey was conducted by the NLA and BDRC Continental, the UK’s largest independent research agency, to evaluate landlord’s concerns during the second quarter of 2011.

**Savills forecast in May 2011 that the private rented sector will account for one in five of all households in the UK by the end of 2016.


The National Landlords Association (NLA) is the UK’s leading organisation for private-residential landlords. It has over 20,000 paid members, ranging from full-time landlords with large property portfolios to those with just a single letting. NLA membership helps landlords make a success of their lettings business by providing a wide range of information, advice and services. The NLA campaigns for the legitimate interests of landlords by seeking to influence decision-makers at all levels of government and by making landlords’ collective voice heard in the media. It seeks to raise standards in the private-rented sector while aiming to ensure that landlords are aware of their statutory rights and responsibilities. Based at its head office in Central London, the NLA currently employs over 40 full-time staff and has a network of more than 40 regional representatives and branches throughout the UK.