Testimonials

A Member’s View 

Richard Bird – “mydeposits offers me flexibility”

With 11 properties in his portfolio, Bristol-based landlord Richard Bird chose mydeposits because of its flexibility:

Keeping hold of the deposit is really important to me, it makes it much easier for me to return the deposit to my tenants or deal with any disputes quickly and efficiently. I believe that being able to speak to my tenants directly helps to avoid a dispute. I haven't had any official disputes that require mydeposits involvement yet.

It’s not just Richard who benefits from the flexibility that my|deposits offers:

My tenants seem to prefer mydeposits too, as it means that they get their deposit back as quickly as possible at the end of the tenancy.

Richard also likes the 24/7 online availability of the mydeposits website:

In this day and age everything is done online. It makes the deposit processes simpler and quicker, plus it's cheaper, which is vital for me, given the number of properties I own.

It’s not just Richard who benefits from the flexibility that mydeposits offers:

Since 2007 we have received approx 19,000 calls from tenants about possible disputes, but because mydeposits recommend tenants and their landlords talk directly in the first instance, 11,000 of these calls were settled amicably without the need of the formal mydeposits ADR.