British Gas

British Gas
T:
0800 980 4302
F:
0131 344 6996
Rating:
1
(3 ratings)
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Overview:

British Gas are committed to looking after our customers. We can provide a dedicated account management service specifically for Property Managers. The service provides an excellent way for you to manage the needs of your portfolio, whilst saving you time and money.

British Gas is the favourite domestic energy supplier in Britain. As well as providing gas and electricity, our 9,000 expert engineers also install and maintain central heating and gas appliances in millions of homes throughout the country. In addition, our customers turn to us to provide expert, hassle-free care that takes care of their kitchen appliances, home electrics and plumbing and drains. Everything we do is driven by our desire to deliver high quality products and services.

Help protect your property from legal problems and surprise costs. From Gas Safety to annual service contracts, all you need is here, under one roof.

Key Services:

Landlord service contract including CP12 Gas Safety Certificate

This contract helps protect your property from legal problems and surprise costs. From Gas Safety to annual service contracts, all you need is here, under one roof.

From £15 a month*

Key features

- Annual boiler service including CP12 Gas Safety Certificate
- Unlimited call outs per contract year
- Parts and labour included**

Key inclusions

- Gas safety check certificate (CP12) included
- We'll arrange a date to carry out the work at a date and time that's convenient for you***
- HomeCare 100™ which gives you - Unlimited call outs per contract year for repairs on your boiler and controls
- Parts and labour included to avoid big repair bills**
- Over 7,000 highly qualified Gas Safe engineers
- 24/7 customer helpline

Key exclusions

- Cosmetic or third party damage.
- Design or pre-existing faults.
- System improvements e.g. Adding an additional radiator.

*For new customers only taking out HomeCare 100TM with gas safety check paying by Direct Debit. Prices for households inside the M25 vary. Your breakdown history will be taken into account in determining next year’s pricing. Prices subject to change.

**HomeCare® terms and conditions apply. Phone lines are open weekdays 8am–8pm and Saturdays 8am–6pm. Out of hours answer phone service is available. Calls may be monitored and/or recorded for quality assurance and compliance purposes.

***Excludes contracted out services.

NLA Membership

NLA Members with 10 properties or more can access this dedicated service from British Gas completely free of charge and can also qualify for additional discounts of up to 12%**on the maintenance & repair range of British Gas. To get the discount code join the NLA Membership.

Members also benefit from expert knowledge, networking opportunities, a competitive edge and exclusive discounts on a range of services.

Member Offers:

To take advantage of our exclusive supplier offers, please login or join the NLA

Customer Reviews

1

"British Gas supplier"

Frankly i didnt understand what the offer was- have you read the large paragraph! I wanted info about landlord packages which offered 24/7 call out for emergency, gas/electrical checks and the safety cert.
0

"British Gas "

Why have NLA allowed British Gas to become a recognised supplier? British Gas say they offer hassle-free care for kitchen appliances, electrics, plumbing etc. They do not - they are appalling - check it out on Google!
0

"UK Landlord Nov/Dec 2011 issue - Boiler Repairs Feature"

This article was sheer PR puffery. It comes under the heading - 'Your call is important to us' which is why we only have one person in the call centre and we going to keep you listening to third rate music for 25 minutes at a premium rate before we cut you off - school of customer service. Faulty circuit boards, valves, fans, pumps, poor wiring, you name it - all on boilers not very old. I've one boiler, however, now 25 years old - no trouble. You can argue about efficiency but that all goes out the window when you cost in the huge amount of extra repairs modern boilers require, not to mention the huge inconvenience all round. Manufacturers would be better directed at sourcing/making well engineered parts with decent quality control rather than defending the inferior, expensive junk that they offload.
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